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Posts Tagged ‘housing ombudsman’

Housing watchdog rebukes Camden Council over ‘defensive’ complaints culture

By Josef Steen, Local Democracy Reporter | Tuesday 3 December 2024
Richard Blakeway

Ombudsman says one elderly resident was forced to climb stairs repeatedly due to delays to lift repairs

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Housing watchdog rebukes Camden for ‘concerning’ rate of maladministration in its handling of complaints

By Julia Gregory, Local Democracy Reporter | Friday 23 December 2022
Richard Blakeway

Camden ‘disappointed’ by findings but has taken ‘comprehensive action’

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Woman lived in damp-infested council flat for years after ‘failures and delays’ at Town Hall

By Julia Gregory, Local Democracy Reporter | Tuesday 1 February 2022

Camden ordered to pay Ms X £3k for ‘distress and inconvenience’ – as she says her health ‘rapidly deteriorated’

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